Remote Computer and QuickBooks support when you need it !
Friendly, professional online support for businesses and individuals.
We can securely connect to your computer using trusted remote support tools such as Zoom or GoToAssist, helping you resolve problems without the need for a visit.
Get help with QuickBooks, accounts software, email, documents, printers and general PC issues — all from the comfort of your own desk.
How We Can Help
QuickBooks Online Support
We can help with day-to-day QuickBooks issues, including bank feeds, sales invoices, purchase invoices, VAT, reports, corrections and general navigation.
General Computer Support
We can assist with common PC problems, email issues, printer setup, Microsoft Office, file management and other everyday computer difficulties.
Remote Training
Need someone to talk you through how to do something? We can guide you step-by-step while you watch on your own screen.
Accountancy Support
As an accountancy practice, we understand the practical side of bookkeeping, payroll, VAT and accounts software — not just the technical side.
Why First Call Us?
Remote support is ideal when you need quick help without waiting for someone to attend your premises.
With your permission, we can view or control your screen securely and guide you through the problem. You remain in control throughout the session and can end the connection at any time.
Benefits Include:
| Benefit | What it means for you |
| First assistance | No need to wait for an on-site visit |
| Secure connection | Access only takes place with your permission |
| Practical advice | Help from people who understand business systems |
| Clear explanations | We explain what we are doing in plain English |
| Flexible support | Suitable for one-off help or regular assistance |
How It Works
1. Contact Us
Call or e-mail us with a brief description of the problem.
2. We agree the support required
We will confirm whether remote support is suitable and explain any likely charges before we start.
3. You start the secure session
We will provide simple instructions to join a Zoom or GoToAssist support session.
4. We help resolve the issue
You can watch what we are doing, ask questions, and end the session at any time.
Suitable For
Fast Support is suitable for:
- Small businesses needing QuickBooks or bookkeeping support
- Sole traders and landlords using accounting software
- Individuals needing help with everyday computer problems
- Clients who prefer remote assistance rather than a visit
- Existing Amlink clients who need practical support between meetings
Security and Permission
Your security is important to us.
We will only access your computer with your express permission. Remote access is temporary and is used only for the agreed support session. You can see what is happening on screen and may disconnect the session at any time.
We will never ask for unnecessary passwords and we recommend that you do not disclose sensitive login details unless it is essential for the work being carried out.
Pricing
Support can be provided on a one-off basis or as part of an agreed support package.
Typical support options:
| Option | Suitable for |
| One-off remote support |
Occasional QuickBooks or PC help |
| Regular Support | Businesses needing ongoing assistance |
| Training Session | Step-by-step guidance on a specific task |
REQUEST A PRICE
Support is provided by Amlink Limited.
Remote access is only undertaken with your permission and for the agreed purpose.
We cannot guarantee that every issue can be resolved remotely, but we will advise you if an onsite visit or specialist support is required.